Companies often find themselves forced into positions that require tough and complicated decisions with unavoidable public scrutiny. These decisions can be very sensitive, especially when all of the available options will result in some form of negative consequence even if it all goes according to plan. Making these decisions can be very tough and often a company’s internal politics make it hard for the CEOs and directors to come up with a decision.
In such scenarios, consultants usually step in and assist in the decision making process which are based on calculated risk and not influenced by the internal bias. As consultants are not employees of the company itself, they are not concerned with career implications that making certain decisions can have. They have no need to play favourites, all that matters to them is that they help the company make a decision with the least amount of risk. In this way, a consultant will not hesitate in pointing out, for example, the substandard performance of a department. They bring an outside perspective and a fresh look to the situation. Lastly, as an external party, interacting and analyzing the whole situation allows consultants to hold particular person or department accountable for a problem. In conclusion, the reports and solutions presented by the consulting team are unbiased and outlines the true solution of the problem while allowing the decision making party to distance themselves during an unpopular decision.
Consultants bring a fresh set of eyes to a problem. Consultants view the problem without the filters and preconceived notions that internal employees may have developed by falling into their daily routine. Hence, it allows consultants to quickly develop an “outside of the box” solution for the problems.
Nikhil Agarwal